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Email Filing
Managing emails has become an increasing challenge for users and businesses alike, not least because of the need to separate business-related from non-business emails. However, failure to get to grips with email exposes organisations to the risk of regulatory non-compliance, puts unnecessary stress on email infrastructures and restricts user productivity.
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eDiscovery
Increasing compliance and regulatory rules combined with litigation have resulted in an explosion in the number of eDiscovery exercises. eDiscovery software and consulting can incur significant costs. KnowledgeMill is different - eDiscovery is a capability built in to the heart of ContextStore.
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Email Analytics
KnowledgeMill ContextStore has built-in analytics. This is invaluable in turning dormant expensive data into a source of knowledge. Our approach helps to mine the relationships between the various data items, building on otherwise hidden know-how and intelligence that adds real business value.
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Email Archiving
Many companies want to retain an archived copy of their email data for business continuity, risk, or compliance reasons. Traditional archiving solutions create silos of email data that are rarely used by end users and offer little value to the business.
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Cloud Ready
From the outset of design and development, ContextStore has been built for the 'cloud'. The Internet based HTTP architecture means that is equally suited to being installed on site or accessed as a hosted cloud service.
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Document Management
KnowledgeMill has a flexible approach to document management. We can provide you with a best-in-class email management capability to compliment your existing DMS or you can switch on our own DM functionality. This deliberately keeps things simple. Systematic, easy to use, document management at a truly affordable cost.
Read More- Email Filing
- eDiscovery
- Email Analytics
- Email Archiving
- Cloud Ready
- Documents
Law Firms
We make lawyers and partners lives easier, enabling firms to meet their compliance needs and reduce their risk.
Construction Industry
We bring smart email management to architects, engineers and project managers.
All Organisations
ContextStore is applicable to all businesses. Look a little closer at how we can help your company.
Who are we?
KnowledgeMill is the innovative software company behind the ContextStore smart email management platform. We provide companies of all sizes with the ultimate email filing system and a complete 360° approach to email management.
Our holistic and comprehensive solution is designed to reduce risk and gain value from your business email content. Filing, archiving, eDiscovery, business intelligence, and lifecycle management, are all baked into the application.
ContextStore is designed for robust, secure, hassle-free deployment as a virtual appliance, or as a hosted cloud offering.
William Jerram, Director, Jerram Falkus (Construction Company)ContextStore has enabled collaboration within teams, helped us meet our regulatory requirements and has become a powerful tool in keeping accurate records essential to the construction process.
Hélder Santos, IT Manager, RPA (Law Firm)KnowledgeMill has helped us tackle our email problem head on and delivering an intuitive solution that allows us to manage matter related emails and most importantly comply quickly with eDiscovery and search requests.
- Exchange
- Office 365
- SharePoint
- Oracle
- Salesforce
- NetSuite
- Elite
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ContextStore is compatible with Microsoft Exchange 2003, 2007 and 2010. Through our Microsoft Partnership we’re also Microsoft Platform Ready certified. All of our Microsoft Exchange integration is handled through a server side agent design which allows central control of the email filing and email management process. This provides scalability and minimises the impact to your local and wide area networks. More |
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Just weeks after Microsoft’s Business Productivity Online Suite (BPOS) was launched we had already completed the integration. Well we’ve done the same again with the next generation of Microsoft’s cloud platform, Office 365. Our integration means that you can file and manage your Office 365 email in the ContextStore cloud or even back into a ContextStore running onsite. More |
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Microsoft SharePoint has been a phenomenal success and is used by the huge majority of the Microsoft customer base. We have two points of integration with SharePoint. Firstly our OnePlace SharePoint Web Parts enable you to surface filed or archived documents from ContextStore into the SharePoint interface. In addition to this, the ContextPlus connectors enable you to store, file, and manage email content into the SharePoint repository. Bring enterprise-class email management to your SharePoint environment today. More |
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Are you an existing Oracle Fusion Applications customer? Or perhaps you are using Oracle E-Business Suite? If the answer to any of these is “yes”, then you’re in the right place. ContextStore enables you to leverage your email system and Oracle investment by connecting the two most critical systems. Organise all of your business related email into the way your business works. Improve productivity, find email data quickly, extract knowledge, and reduce risk. More |
Typically, existing email integration offerings with SharePoint are based on Outlook plug-ins only. We use server side integration techniques which provide companies with enterprise-class control and capture of data. We compliment the existing email filing and email management solutions for Salesforce.com. Our integration with Salesforce.com brings the power of ContextStore to the global Salesforce.com community. Quickly and seamlessly organise your email data according to Accounts, Contacts, Opportunities, Contracts, Campaigns and Leads. Essentially any dimension within Salesforce.com.
With the power of ContextStore it will help you gain insight and increase efficiency within your sales teams.
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Turbo-charge your NetSuite service with the ultimate email management platform – KnowledgeMill ContextStore. NetSuite users can now seamlessly file, analyse, and organise their email data and correspondence in the same hierarchical structure provided by NetSuite. Through the power of ContextStore, users are a single click away from seeing all email data related to a particular deal, customer, or sales engagement. Empowering NetSuite customers to gain greater visibility of their sales team activity and to improve customer service management. More |
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Many of the companies within our customer base are law firms, ranging from small high street firms using our cloud service to global law firms with large scale enterprise-wide deployments. Many of these customers use Thomson Elite as their practice management system. It was a logical step for us to build connectors that enable you to model and synchronise matters and projects from Elite directly into ContextStore. It's a widely used configuration with our customer base and it's ready to use today. More |
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From Our Blog
- Graduate / Junior Software Developer
- A Solution for Public Folders on Microsoft Office 365 and BPOS
- We have moved to great new Offices
- What a software tester really does
- Useful Criteria for Evaluating an Email Management System
- The Value of a Scaleable, Searchable, Intelligent Email Repository
- So what's so "smart" about KnowledgeMill's email management solution
- Search provider for Stack Overflow
- Putting things in Context
- Our client applications and server agents have passed “Microsoft Platform Ready” tests