What is Email Management?
This guide explains what email management is, why it matters, and how organisations use email management software to improve productivity, compliance, collaboration, and AI readiness.
The Mill
Email Management, Governance & Corporate Information Management Resources
By Phil Fryer Ward
Why Email Is Still King in 2026 – An Introduction to the Knowledgemill Email Trends Report
The report takes a deep dive into the evolving role of email in today’s digital workplace and explains why businesses should stop treating email as a personal productivity problem and start viewing it as a strategic business asset.
By Kevin Baker
Microsoft Copilot Chat now supports .eml and .msg files. What does this mean for Email and AI readiness?
Microsoft has introduced support for .eml and .msg file types within Microsoft Copilot, specifically inside Microsoft 365 Copilot Chat.
Construction Risk Control: How Email Management Protects CDM Compliance
Discover why effective email management is critical for CDM compliance in construction projects.
By Stuart Burnop
COM Plugins & Office Web Add-Ins… What Are They & Why Does It Matter for Outlook Users?
With user experience, speed, and security in mind, Microsoft is phasing out support for COM add-ins in favour of Office web add-ins.
The Elephant in the Room: Why Email Data is Critical for AI Success
AI is transforming business, but the reality is stark: 85% of AI projects fail. Let's look at the importance of email data for AI success.
Why Email Alone Is a Bad Foundation for Your Construction Project
Why email doesn't quite cut it for version control, decision-making, contracts, and compliance in construction.
Shared Email Accounts Are a Data Risk – It’s Time for IT to Take Control
Outdated practices like shared email accounts open the door to serious data security and compliance issues. Here's how to fix that.
By Nilesh Choudhary