The number of managed documents in circulation within any organisation is relatively small compared to the number of emails. Essentially, that is why the KnowledgeMill OnePlace design team tackled email first. The result is a content platform that can store and manage multiple millions, and multiple terabytes of business critical email content.
By contrast, traditional content management vendors started with document management and then subsequently added email management modules. For many companies this has caused problems as their document management system was never designed to cope with current and future volumes of email. Furthermore, traditional DM systems introduced a level of complexity that prevented easy adoption by users. If you already have a document management system and are happy with the functionality and features it provides, then OnePlace will naturally compliment this with a best-in-class email management capability. We have a number of customers with exactly this kind of configuration and it works very well.
However, if instead you want a simple straightforward document management capability bundled with your email management capability, then we can cater for that as well.
Feature-for-feature, there are some amazingly advanced and incredibly powerful document management systems out on the market. However, these are often far too sophisticated for most types of organisations. They are normally expensive to purchase, costly to implement, and not always easy to use.
Our document management feature set is more reserved, but focuses on what the majority of information workers really want - version control, support for any document type, close integration with Microsoft office, and the ability to manage and access content across multiple devices. This core functionality is well executed, affordable, and user-friendly.
An integrated email and document management solution also comes with added advantages for end users. For example, OnePlace comes with the ability to turn any email attachment into a new managed document or a new version within an existing document series.
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