Filing & Collaboration
Filing
Managing emails has become an increasing challenge for users and businesses alike, not least because of the need to separate business-related from non-business emails. However, failure to get to grips with email exposes organisations to the risk of regulatory non-compliance, puts unnecessary stress on email infrastructures and restricts user productivity.
KnowledgeMill OnePlace makes it easy to capture, organise, and work with business-critical communications. Our add-in for Outlook provides users with a simple, intuitive way to classify and file emails. Its seamless integration into an environment with which users are familiar minimises the impact on them and facilitates adoption.
KnowledgeMill OnePlace provides users with a simple, intuitive way to classify and file emails
Highlights
| Distillation of business critical content. | OnePlace is unique in that it empowers users to distinguish between business critical content and other emails. |
| Automated filing | As content is categorised at inception, filing is done only once. The system’s ability to track email threads in this way also works with externally sent email to, for example, clients. |
| Configurable compulsory filing | Compulsory filing mitigates the risk of regulatory non-compliance. |
| Minimal end user disruption | Background transactional filing design means zero impact to Outlook and end user. Outlook hangs and locks associated with traditional E-filing solutions do not occur. |
| Full delegation model | The ability to “file on behalf of” supports established working practices, particularly within professional services firms. |
| Bulk filing | The ability to file thousands of emails in one go (bulk filing, drag & drop, folder filing) with no degradation to Outlook means that retrospective filing by the user or their delegate does not impact on time. |
| Folder synchronisation | Users who have their own established Outlook filing structure can choose to synchronise them with OnePlace. This auto-filing functionality can be extended when combined with Outlook rules and allows users to file from BlackBerry or any other mobile device. |
| Flexible, feature rich security model | Folder level and item level security enables enforcement of information barriers |
| De-duplication | De-duplication within the software ensures that only one unique copy of a filed email is held |
Watch The efiling Video
The rich functionality built into KnowledgeMill OnePlace provides users with a single view of all relevant data and improves user productivity. OnePlace can be accessed via feature rich web-based Silverlight or embedded in Outlook, providing immediate real-time access to filed content. The feature rich Silverlight version of OnePlace is supported by all major browsers. Built into OnePlace are a number of powerful features that provide enhanced searching, browsing, and navigating of your email data. Super fast filtering and social network drill-downs around colleagues, contacts and companies get users to the emails they want quickly and effectively. With KnowledgeMill OnePlace embedded attachments are a click of a button away:
With one click of a button, a user can see all the file attachments that are embedded within the emails.
OnePlace also provides a “full-text” search of the email data including attachments, accessible via a simple Google-style text box.
Watch a short video here
Collaboration
Being able to see valuable data through a single collaborative view that allows individuals and teams to access all relevant material in a single click. This removes the need for every individual to file emails in folders under their inbox (creating silos that no one else can see) and helps to expose the right material to the right team in the required context.
Our groundbreaking approach facilitates the building of a business knowledge repository where classified data becomes a shared revenue generator rather than an expensive data volume. This knowledge repository can be viewed, searched or mined for key business content. Adding or removing team members to a project, matter or customer container becomes an easy task.
Highlights
| Team views | Emails and attachments can be seamlessly shared within a team view. |
| Flexible foldering structure | Folders can be both shared and personal. |
| Folder replication | Users can place their own foldering structure into a shared view |
| Business taxonomies | Users can view email data according to a business’ own taxonomy |
