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OnePlace Apps End User Applications
KnowledgeMill Technology Network 
KnowledgeMill Support Center Email is now the de-facto standard for communicating, collaborating and distributing documents within the construction industry. The management and retention of contractually important emails including attachments has become a crucial issue for company directors, project managers, claims management teams and IT departments.
Many companies have an email management policy but, ultimately, conformance with it depends on the voluntary participation of employees. Some of them file everything, but many are not so conscientious and everyone is under pressure to get more done in less time. The end result is an incomplete set of project correspondence, exposing the company to the risk of non-compliance. To be effective an email management solution needs to be slick, intuitive, non-intrusive and benefit the user themselves.
Even when emails are filed they tend to be saved within the user’s Outlook, creating silos of information and making collaboration difficult. Furthermore, construction projects typically last months or years and, consequently, people move into and out of the project team. Bringing new joiners up to speed and picking up / handing off the responsibilities of leavers is time-consuming.
Some of the key features pertinent to construction, engineering, and architecture:
- Instant awareness of project issues through a shared collaborative view
- Provides the digital equivalent of a fully audited paper-trail
- Once an email is filed, all subsequent replies or forwards are automatically filed to the same location
- The system predicts and recommends where an email should be filed to based on behavioural patterns
- Purge non-business critical and documents from the organisation to reduce risk
- Optionally, force all members of staff to file emails into the company folder structure
- Seamless access through MS Outlook, on the web, or on your iPhone, iPad, Android or Blackberry devices
- Replace your basic file shares and network drives with full version control against your contracts, drawings, and documents
- Gain business intelligence and insight from your data
- Save cost and improve profitability
The exponential growth of email presents companies with a financial headache. With no way of distinguishing between business critical emails and other content, the cost of storing and backing up this unstructured data grows year on year.
KnowledgeMill’s smart email management solution is a holistic one, providing a disciplined framework for ensuring a company’s emails and attachments are managed by project. The net result is more accessible information, less cost and greater compliance.
- Board Director
- Project Managers
- IT Managers
- Claims Managers
- BD Managers
For Board Directors, a smart email management solution is one which improves profitability.
Better collaboration, greater efficiency, improved services and lower costs. It’s an open-and-shut case with OnePlace. KnowledgeMill helps you streamline your company’s operations and save money.
For Project Managers, a smart email management solution is one which increases their productivity and that of their teams.
Seamless integration with Outlook coupled with associative, bulk and suggestive filing takes the pain out of filing. Asynchronous filing ensures no Outlook lockups and wasted time. The OnePlace suite of applications improves user experience and productivity, helping users find relevant emails more quickly and reliably.
For IT Managers, a smart email management solution is one which reduces cost.
OnePlace reduces the cost and complexity of IT environments and provides flexibility with an environment that can scale to accommodate not just email but all electronically stored information. OnePlace's appliance or cloud license model means no hidden 3rd party software costs.
For Claims Managers, a smart email management solution is one which protects the organisation. OnePlace drives good governance practices by retaining email in accordance with the organisation's policy and mitigates legal risk associated with mismanaged email. Its integrated eDiscovery module reduces cost.
For Business Development Managers, a smart email management solution is one which helps build client relationships. OnePlace provides real-time analytics on social networks. At a glance, users can see social networks internally within the business, identifying key influencers, evolving teams and informal groups. Similarly, they can look at social networks between employees and customer contacts.
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