Knowledgemill Mail Manager for Professional Services
Knowledgemill is changing the way Professional Services organisations manage emails by allowing them to search through millions of automatically indexed filed emails in seconds, reducing risk and ensuring compliance, whilst benefiting from increased productivity and greater collaboration using our AI-powered platform.
Legal Organisations send and receive thousands of emails each day with their clients and colleagues around the world. Email is a critical business process and, therefore, its management is a high priority for a business’s operational management. Over the years, legal organisations have accumulated gigabytes of email and associated attachments every day with the volume doubling every year.
How often have you suffered from searching for specific important Client Matter in an avalanche of information? Does your staff experience large periods of wasted time searching and retrieving time crucial emails and documents.
Improve Client Service
Silos of inaccessible emails held in each user’s Outlook mailbox cause time to be wasted searching and retrieving emails and documents. Are you even ever 100% sure you have found all relevant emails and information specific to individual Client Matter?
Has work ever been executed on inaccurate information? Scattered and unstructured email data increases chances of using out-of-date information, the impact of which can be unlimited.
Improve Staff Morale
Are your members of staff receiving a significant number of emails a day? Do they have all relevant information at their fingertips. Are they being unnecessarily cc’d into emails? Inefficient email administration can lead to members of your team with unduly increasing stress levels.
Reduce Costly Delays
Have you experienced poor Collaboration where client files have not been updated in real time, leading to case file delays and rework. Poor email management can easily be costly to your organisation due to the high volume of emails to be managed in an unstructured manner.
Read our industry resources.
Read how Knowledgemill Mail Manager has reduced filing time by 30%
Read how CMS manage their most critical business process – Mail
Read our latest Whitepaper on ‘Taking The Cost & Risk Out Of Email Management’.
Read about Mail Manager as an alternative
What our customers say
“With its introduction of Knowledgemill Mail Manager, RPA has automated the management case-related emails from cradle to grave. complying with regulatory and client requirements for data retention.”
Mr Smith (Head of Operations CMS Consulting)
Our Professional Services Customers
Discover where Knowledgemill Mail Manager has made a difference in Professional Services.
As a law firm, CMS RPA sends and receives thousands of emails each day with their clients and colleagues around the world. Email is a critical business process and, therefore, its management is a high priority for the firm’s IT team. Over the years, the firm has accumulated gigabytes of email and associated attachments every day with the volume doubling every year.
Lewis Silkin work with a range of businesses from global organisations through to cutting edge start-ups and manage their legal needs through the full life-cycle of the business from start-up to full market listing. Lawyers were struggling with the sheer volume of emails in their inbox each day and attempts to ensure that they were filed in the right place in real time were proving ineffective.
ASL have teams of professionals working across multiple clients, who need to collaborate and share information. Often, one director can be working on a number of projects and with different loss adjusters on each project. Collaboration and sharing of emails and documents was beginning to become difficult.
If we can save your company at least an extra hour every day, wouldn’t you like to spend five minutes learning how? For more information about Knowledgemill Mail Manager or to arrange your free trial, please enter your details on the form below.