AI has the potential to transform business, but the reality is stark: 85% of AI projects fail (Gartner/Forbes). The culprit is data, its complexity, scale, and fragmentation quietly derail initiatives before they even get started.
And at the heart of the problem is the elephant in the room that few organisations acknowledge: corporate email data.
The Overlooked Giant of Corporate Data
Research suggests that up to 75% of a company’s data resides in email. Within those inboxes lie contracts, client conversations, decisions, and attachments, vital information that fuels daily operations.
Yet, when businesses prepare for AI projects, the focus is usually on structured system or record data sources like CRM, ERP, or ITSM databases. The vast reservoir of unstructured email data is often left untouched, meaning AI projects start with blind spots that undermine their effectiveness.
The Challenge of Email Data
Unlike structured systems, email is messy and difficult to harness. It’s:
- Scattered across inboxes, servers, and devices
- Duplicated multiple times across recipients
- Cluttered with irrelevant noise alongside critical information
Trying to run AI on unmanaged email data results in inefficiency, inaccuracies, and ultimately, failed initiatives.
How Knowledgemill Brings Order to the Chaos
This is where Knowledgemill makes the difference. Our platform:
- Centralises and consolidates email data across your organisation
- Removes duplication and filters noise, leaving only clean, relevant information
- Automates organisation and retrieval, so valuable insights are always accessible
- Integrates seamlessly with Outlook, requiring no change in user behaviour
By cleaning and structuring email data, Knowledgemill ensures your AI models are fuelled by high-quality inputs leading to high-quality outcomes.
Turning the Elephant into an Asset
Email is not just communication; it’s the memory and intelligence of your organisation. Ignoring it is ignoring the largest source of business knowledge.
The companies that acknowledge this elephant in the room, and manage it properly, will be the ones that reduce AI project risk and unlock transformational results.
Final Thought
Don’t let your AI initiative become part of the 85% that fail. With Knowledgemill, you can harness the untapped power of your email data and give your AI the foundation it needs to succeed. Contact us to see how Knowledgemill can help your IT team take back control of critical data.
