The amount of information stored by businesses is growing exponentially and it is becoming increasingly difficult to bring under control.  In particular, the explosion of email puts pressure on IT, end users, legal and security departments.

For document management control, OpenText’s Extended Enterprise Content Management suite (Extended ECM) bridges information silos, improves processes, reduces risk and strengthens governance.

Adding Knowledgemill Mail Manager to Extended ECM suite will guarantee all business emails are captured and stored alongside documents in the business workspace gaining full control of your data. Processes are improved by bridging email and document content silos.  By securely storing all data into one central database and using AI technology, the complex process of filing emails is automated and searching (emails / attachments / documents) across your entire organisation is simplified.

Unlocking the critical information in email content drives insights, efficiencies, automation and governance. Business workspaces are provided with a complete set of email correspondence and documents which can be made available to all of the business systems (e.g. Salesforce, SAP, Oracle, Microsoft Dynamics, Microsoft Office, etc.) in support of every business department (Sales, Finance, Customer Support, Operations, and so on.)

Knowledgemill Mail Manager with OpenText’s Extended ECM will:

• Provide comprehensive ECM services
• Tie processes and information together in business workspaces, including:
  • Business content from Extended ECM
  • Business data from business applications
• Deeply connect data, relations, and roles
• Ensure all metadata is automatically applied, adding context
• Seamlessly integrate with your business systems

The IT department can reduce costs by more efficiently managing and storing email messages with their attachments. Users see the potential of greater productivity and collaboration with email management. Ultimately though it’s the legal and security departments that have the biggest incentive. More than any other group, the legal and security departments are responsible for reducing the risk and cost that mismanaged email represents for the business. With Knowledgemill Mail Manager, you can relax in the knowledge that you will never lose an email or document again, saving valuable time with instant access to all important and relevant data at the click of a button, anywhere and at any time.

Knowledgemill Mail Manager 

Knowledgemill are an OpenText Solution Extension (SolEx) partner. The OpenText SolEx Program extends OpenText product capabilities by leveraging partner technologies. Sold and supported by OpenText, these combined products create complete solutions that meet even the most demanding customer needs.

At Knowledgemill we have been working with many organisations to solve their operational email management problems. Legal firms, construction firms, accounting firms, governments, or professional services organisations.  Click on the link www.knowledgemill.com to find out more.     We would be pleased to demonstrate/discuss how Knowledgemill works with your existing systems and how it could help your organisation.

We have recently seen strong demand for a rules-based email archiving solution from some European governments. The demand we have seen has, in large part, how to comply with the Open Government Data regulation requirement? Specifically, identifying and capturing only those emails that need to be kept in an environment where there are increased volumes of messages being processed everyday by 1000s of staff. Poorly managed email represents a significant risk and potential liability, substantial costs and risks correlate directly to the volume of content retained. The issue, however, is no longer about curbing the cost of storing email, but is in minimizing the risk associated with keeping it.

The unchecked growth of electronically stored email information is clearly unsustainable and, as more information is being generated, the greater the cost and risk incurred during the litigation and other e-discovery processes (e.g. Freedom of Information requests). Companies must resolve two fundamental email challenges: 1) Automate and safeguard the disposal of unimportant and low-value email; 2) Capture and retain business-value and intended email records.

The Knowledge mill Email Archiving solution can resolve all these business and regulatory issues.  The solution:

• is designed to assist organizations identify and capture only the emails that are required to be kept.
• is a server-side process which automatically replicates mailboxes into OpenText Content Server, Info Archive, Documentum or Core Content, enabling full search and discovery.
• adopts a rules-based approach (i.e. archiving can be configured to start immediately, when an email reaches a certain age and/or archive specific email folders only).
• includes an auto-deletion capability against mailboxes.
• is compatible with on-premise Exchange and Office 365.
• integrates with Active Directory or 365 authentication.
• can be installed as an on-premises, hybrid or cloud solution.

At https://www.knowledgemill.com/ we have been working with many organisations – in sectors including Legal, Construction, Accounting, Government and Professional Services – to solve their operational email management problems.

Click on the link https://www.knowledgemill.com to find out more.  We would be pleased to discuss / demonstrate how Knowledgemill works with your existing systems and how it could help you.