Enterprise Email Management
Knowledgemill Mail Manager automates email filing and makes it easy to find emails, attachments and documents across your organisation. By bringing corporate correspondence into a structured, searchable and secure information environment, it gives your teams faster access to the information they need, when they need it.
Enterprise Email Management, built around the way you work
Knowledgemill brings email and attachment management into your existing Outlook environment, helping you get more from your corporate information without adding unnecessary complexity.
Works within Outlook
Automate email filing and retrieval within the familiar Outlook environment, reducing manual administration and disruption to established workflows.
Strengthens information governance
Apply consistent filing, access and retention policies while keeping important business correspondence searchable and auditable.
Gives you control over your data
Choose the storage and deployment approach that fits your existing technology, security and data residency requirements.
Enhances your Green IT strategy
Dramatically reduce the use of cloud or on prem data. De-duplicate, index and compress historic email data, storing only 1TB for every 15TB of data.
A stronger foundation for AI
Better AI startes with better information
AI can only work effectively with the information it can access and is authorised to use. Yet valuable business knowledge remains scattered across email accounts, attachments and disconnected information repositories.
Knowledgemill helps organisations bring structure, accessibility and governance to this information, making it easier to discover, retrieve and use as part of wider AI initiatives.

By improving the way corporate email information is managed and stored, Knowledgemill helps enterprises build a more reliable foundation for AI, knowledge discovery and better-informed decisions.
Turn everyday email into organised corporate information
Knowledgemill works within Outlook to automatically organise email and attachments around the clients, projects, matters, cases or departments that matter to your business.
Intelligent filing suggestions and configurable rules reduce manual effort, while replies and forwards can be associated with the relevant records. Your teams can spend less time managing email and more time using the information it contains.
- Automate email filing: Use intelligent suggestions and configurable rules to reduce repetitive manual work.
- Capture the complete conversation: Keep relevant emails and attachments associated with the right business records.
- Search across your information: Find correspondence and attachments using powerful content search and filtering.
- Make information accessible: Help authorised colleagues retrieve the information they need, across teams and locations.
Your data. Your infrastructure. Your choice.
Enterprise email management shouldn’t force you into a particular storage model. Knowledgemill gives you flexibility over how your corporate email and attachment data is stored and managed, allowing you to align your solution with your existing technology investments, security policies and data residency requirements.
OpenText
Automatically file email and attachments into your OpenText environment, bringing business correspondence together with the documents and records your organisation already manages.
SharePoint
Use Microsoft SharePoint as a destination for managed email and attachment data, helping connect business correspondence with your wider Microsoft information environment.
Knowledgemill
Use Knowledgemill’s own managed service repository for a centralised, searchable store of corporate email information.
On-premises
Deploy within your own infrastructure when you need direct control over the hosting environment or need to enforce strict data residency policies.
Find the information. Share the knowledge. Keep the evidence.
Corporate email contains the context behind business decisions, customer relationships and project activity. Knowledgemill makes this information easier to find, share and manage, without relying on knowledge remaining in individual inboxes.Find what matters, fast
Search email and attachments across your managed information environment. Use content search and filters to narrow results and locate relevant correspondence without relying on individual inboxes.
Collaborate across teams and locations
Give authorised colleagues access to relevant business correspondence and attachments, helping teams maintain continuity when projects change, responsibilities move or employees leave.
Maintain a secure, auditable email trail
Keep business communications organised, searchable and traceable. Support information governance with controlled access and a reliable record of corporate correspondence.